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INDUSTRY FIELD GUIDE

Counter-service order handoff data for evaluating AI

An order can look complete because a bag is on the pickup shelf even though one item has been remade.

By Fiund · Updated 2026-11-05

NAICS 722513 · Limited-Service Restaurants
NAICS 722515 · Snack and Nonalcoholic Beverage Bars

An order can look complete because a bag is on the pickup shelf even though one item has been remade. Figure lists restaurant and cafe activity among settings for its task capture program. A scoped evaluation can focus on handoff and order identity rather than filming an open dining area. Figure Index launch

Record where the order state changes

For a limited-service restaurant, stage two fictional bag orders with similar labels and one missing item that must be rechecked. At a beverage counter, stage a remade drink and an old ticket that should be retired. Label the original order, updated version, item verification, pickup status and the moment a worker catches the discrepancy. The expected response should identify the mismatch or ask for clarification. Reserve a different label style for evaluation.

A buyer may need video, a sequence of sanitized ticket states, or both. Ask what it needs to infer without access to the real point-of-sale system.

Use a closed training counter

Make all tickets, names and order numbers fictional. Keep payments, guest faces, voices, delivery addresses and staff screens out of the scene. Obtain the operator’s and participants’ permission. Use a separate, safe training setup outside active service and follow applicable food-handling procedures. FDA retail food protection

Show one version change and how a person verifies the handoff. Describe collection capabilities

Original Fiund exercise

Resolve a remade practice item before a bag handoff

An original closed-counter exercise uses inert props, invented tickets and no point-of-sale access. It evaluates order identity and versioned handoff evidence.

Fictional records supplied to the evaluator
RecordSourceWhat it records
TICKET-17AOriginal practice ticketOrder 17 contains prop A and prop B under version A.
TICKET-17BConfirmed revisionVersion B retires the first B item and calls for its marked replacement B2.
CHECK-17Bag checkThe supplied check confirms A and the retired B item. It has no B2 confirmation.
CHECK-71Different order checkOrder 71 has a verified B2 prop under its own ticket.

Question for the model

Does the package establish that order 17 matches its current ticket? Identify the exact missing check.

Show the reference answer and checks

Order 17's current version requires A and B2. CHECK-17 confirms A but only the retired B item, so it does not establish a match to version B. CHECK-71 belongs to another order and cannot verify 17's replacement. A matching B2 check for order 17 is missing. A bag on a shelf or a prepared-looking prop does not supply that record.

  • Using the old ticket to accept a bag after its confirmed revision.
  • Borrowing the replacement check from similarly numbered order 71.

Fields to preserve

Order and ticket version
Preserve both the entity and current requested contents.
Retired and replacement item
Keep the remake relationship explicit.
Item verification and pickup
Separate a checked bag from a recorded handoff.

Test another case

Add the correct B2 check but omit pickup. The answer should recognize the content match without inventing a completed handoff.

Use original tickets and harmless props outside active service. Exclude customers, voices, payments, addresses, live orders and staff screens.

Download this fictional example and answer key (JSON)

Discuss a contribution

Describe the sources you control, the task they could support and what has already been checked. Use the existing-data assessment for an archive or the collection brief for a new recording project. The contributor agreement defines Fiund’s licensing authority and compensation. A guide or fictional exercise does not establish an accepted collection or a sale.

Primary sources and further reading