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INDUSTRY FIELD GUIDE

Claims adjuster scope and evidence data for AI review

An adjuster’s photo can support an observation without establishing what a carrier accepted.

By Fiund · Updated 2026-11-05

NAICS 524291 · Claims Adjusting

An adjuster’s photo can support an observation without establishing what a carrier accepted. FEMA’s National Flood Insurance Program claims manual provides an example of how one program structures claim documentation. An independent adjuster can build a separate synthetic task about joining evidence to an estimate and its later revision. FEMA NFIP claims manual

Use an owned mock panel and two practice photos. Pair one observed feature with a matching line in a fictional scope report. Give another estimate line a superseded photo and no reviewed adjustment. Ask which observation each photo supports and which item still requires inspection or carrier review. Score attribution and source type separately. The model does not determine the payment.

Do not copy claim files, people, home interiors, geolocation, confidential estimates, or carrier tools. Get approval for props and sample images. Clear any third-party material before discussing a real collection.

Describe an adjusting evidence sample

Original Fiund exercise

A current panel photo can support an observation without proving carrier acceptance

Two owned mock panels stand in for property. Original photo descriptions and scope cards are fictional and contain no people, home interiors or claim information.

Fictional records supplied to the evaluator
RecordSourceWhat it records
CA1Photo P1 annotationPanel A, day 2: visible surface scratch in region R. Original image identity matches scope line A-R.
CA2Practice scope S2A-R describes scratch observation and cites P1. Separate line B-R cites photo P0, explicitly superseded after panel B was replaced.
CA3Review recordS2 marked draft adjuster observation. No carrier acceptance or later panel-B inspection record supplied.

Question for the model

Which scope line has a matching current observation, and what remains unsupported for panel B and carrier acceptance?

Show the reference answer and checks

CA1 and CA2 link the current scratch observation on panel A to A-R. B-R relies on superseded P0 after a replacement, so the packet lacks current evidence for the replacement panel's condition. CA3 marks S2 as a draft and supplies no carrier acceptance. Report observed condition, estimate lineage and review state separately; none of these records establishes a payable amount or a coverage outcome.

  • Treating an adjuster's observed feature as a carrier-approved scope or payment.
  • Reusing an old component photo after the component identity changed.

Fields to preserve

Panel identity and photo date
Defines the observed object and time.
Region and scope-line reference
Connects image evidence to text.
Supersession and review authority
Separates current observation from acceptance.

Test another case

Add a current B image showing no scratch but leave the scope draft unchanged. Require a documented discrepancy rather than silently rewriting either source.

Use owned props and original sample images. Exclude property files, location metadata, carrier tools and real estimates; payment and inspection judgments remain with authorized reviewers.

Download this fictional example and answer key (JSON)

Discuss a contribution

Describe the sources you control, the task they could support and what has already been checked. Use the existing-data assessment for an archive or the collection brief for a new recording project. The contributor agreement defines Fiund’s licensing authority and compensation. A guide or fictional exercise does not establish an accepted collection or a sale.

Primary sources and further reading